Perfect Paws Company LLC

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Perfect Paws Company LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Perfect Paws Company LLC or any third party, except as expressly granted herein.

Use Of Site
You may only use the Web Site if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). We may, at any time and without advance notice or liability, terminate or restrict your access to all or any part of the site.

Privacy Policy
Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Law Enforcement Investigations. PERFECTPAWSPRODUCTIONS.COM may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of PERFECTPAWSPRODUCTIONS.COM, our users, or others.

Consumer Agreement
Communications related to Transactions and Account Maintenance. These communications include without limitation: order confirmations, order update notices, order problem notices and notices regarding material changes to site policies and account management procedures. Please ensure that your email account will accept email from "sales@perfectpawsproductions.com"

Shipping & Delivery
Shipping and Delivery charges are based on the options selected during checkout. Please note that the shopping cart automatically accesses the shipping providers for quotes at the time of the transaction. Some options may not be available based on the time of the transaction.

For example, on a weekend, selecting next day air will automatically not be an available option. If the option you would like to use is not available, we suggest waiting to submit your purchase until morning business hours for the Pacific Time Zone in the United States.

We ship internationally.

International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Perfect Paws Company LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax
We collect 9.50% sales tax from all California billing/shipping addresses. Residents of other states/jurisdictions are responsible for their respective VAT, sales or use taxes.

Return Policy
Videos, books and DVD's are non-returnable except in the case of defective merchandise. Defective merchandise may be returned within 30 days of purchase for replacement only. If you receive defective merchandise, please contact customer service at 1-415-647-8000 or send an explanatory email to sales@perfectpawsproductions.com. By using this website, you agree to the policies and procedures of the Perfect Paws Company, LLC Return Policy.

Miscellaneous
Linking to Third Party Websites Third Party Links. When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, PERFECTPAWSPRODUCTIONS.COM cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

Changes to Privacy Policy This privacy policy was updated on September 17, 2007. PERFECTPAWSPRODUCTIONS.COM reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.

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